The following is a summary of the rental conditions for Simply Go Camper.
DRIVER'S LICENSE & AGE RESTRICTIONS
All drivers must be at least 25 years of age and possess a current and valid driver’s license. Proof of an International Driver’s Permit (IDP), as well as a current passport, is required for foreign renters. Additionally, we require that the driver’s license has an expiration date outside the rental period. All drivers must be able to present the original driver’s license at the time of pick-up. Proof of insurance is required prior to vehicle pick up and may be purchased as needed. Additional drivers must be approved and listed on the rental agreement in order to drive the rental vehicle.
Travel within the US and Canada is permitted, while travel into Mexico is prohibited. Our rentals may be used on unsealed dirt roads, however they are not intended to be used for "rock-crawling" or in designated or undesignated off-road areas (such as SVRAs) and on closed roads (excluding country and state-maintained roads), as such the use of our vehicles in these applications and settings is strictly off limits. While our vehicles are allowed in the Black Rock Desert, travel to Burning Man is prohibited due to the wear and tear encountered on the playa during this event. If you travel in a restricted area you will be liable for all damages to vehicle, tires, windshield, additional equipment, and towing charges, along with any additional expenses resulting from breakdown or accident. Of course, the consumption of alcohol or intoxicants while operating any vehicle is prohibited.
PICK-UP & DROP-OFF
Pick-up and drop-off may occur by appointment within operating hours from 6:00 am – 8:00 pm daily. Pick-up or drop-off, when performed outside of the designated office hours, will be assessed a fee of $25. No refunds are applied in the event of a late pick-up or early drop-off. If you are concerned about missing a prearranged pick-up or drop-off time, please contact us and we will do our best to accommodate you.
All equipment provided (tent, cooler/fridge, stove, cookware, etc.) is the responsibility of the client to maintain during the duration of the rental. You authorize us to charge all replacement costs to the credit/debit card for any rental equipment returned damaged, broken, lost, or stolen. Additional equipment is subject to availability and any failure of simplygo to provide this equipment does not allow the cancellation terms to be void. Rental requests for additional equipment cannot be canceled on the day of pick-up and must be paid for.
MAINTENANCE & RESPONSIBILITY
While we recognize that driving conditions can at times be unpredictable, you are required to protect the vehicle against inclement weather and other road hazards. Failure to do so will result in damages due to the customer. While our fleet comes equipped with all-terrain tires, we advise you to use your best judgment and only travel when you are comfortable in your abilities to handle the driving conditions presented. Further responsibilities and considerations include:
Protect the vehicles paint from "pin-striping," which occurs when traveling in areas with overgrown vegetation and brush. Excessive damage will result in a detailing fee of $150. Use the correct fuel on the given vehicle at all times. Return both vehicle and equipment in a clean and respectable state. If returned in a state requiring excessive cleaning (i.e. covered in mud, dirt, dust etc.) a cleaning fee of $150 will be assessed. We replace and change tires on a regular basis. All damages incurred to the tires/wheels are the customer's responsibility. Any new damage to the windshield is the responsibility of the renter.
Our vehicles are inspected every 90-days for tires, brakes, and LP gas, appliance and electrical system maintenance.
Vehicles must be collected and returned to our predesignated pick-up and drop-off location. One-way rentals are not offered at this time. Failure to return to our designated drop-off location may result in a relocation fee being charged with up to $1000.00.
Smoking of ANY KIND inside our rentals is strictly prohibited. Evidence of smoking will incur a $500 cleaning fee and be assessed to the renter’s credit card upon return of the vehicle.
Must be kept inside a provided kennel at all times when in the vehicle*. Max 70lbs. A $25 pet cleaning fee is standard. Evidence of an unapproved pet in any rental will be assessed a $500 fee. *Adventure Trek only
CITATIONS & TOLLS
If we are notified by authorities that we may be responsible for payment of a citation, a $50 processing fee will be charged for each such notification. If we pay any one of the citations, you authorize us to charge all such payments and all processing fees to the credit/debit card you used to pay for this rental. If Toll Fees are incurred during the rental period, you authorize us to charge all such payments to the credit/debit card you used to pay for this rental without incurring additional processing fees.
VEHICLE/ TENT OVERVIEW
Upon pick up of the rental, our staff will provide a mandatory overview. This includes an explanation of all interior and exterior features of the vehicle or tent as well as operation tips. Should damage occur as a result of vandalism during the rental period the renter must submit a police report to simplygo to prevent additional charges.